The fastest way to reach a person is the contact form. It goes to us directly, not to a ticketing system.
Getting help
Use the contact form and choose the topic that fits — a general enquiry, a project, or Orgaro. Tell us what you were trying to do and what happened instead. If something is broken, the more specific you are about what you saw, the faster we can work out why.
What to expect
A person reads every message. We aim to come back to you within two working days. We are in South Africa, so we work South African hours — a message sent late on Friday will usually be answered on Monday.
Support for our products
Orgaro is still in development and is not yet publicly available. Once it is released, product support will run through this page and through the app itself. In the meantime, questions about Orgaro are welcome through the contact form — select Orgaro as the topic.
Existing clients
If we are already working together, use whatever channel we agreed in your engagement — that will reach us faster than this page.
Reporting a security problem
If you believe you have found a security issue in something we built or operate, please tell us through the contact form before disclosing it publicly. We will acknowledge you and work with you on a fix.